Terms and Conditions

Please read the following Terms and Conditions (“Terms”).  By placing an order on this site, www.roxannefashions.com.au (“Site”), you agree to be bound by these Terms and Conditions and our Terms of Use and cannot be varied or replaced with any other terms.   

These Terms and Conditions may be updated from time to time without notice as such you should review them periodically. 

Prices and Payment

All prices are in Australian Dollars (AUD) and include GST but exclude any other taxes or duties imposed on or in relation to the goods. 

Payment methods accepted include:    

• Visa, Mastercard and American Express, PayPal, AfterPay, and
• Roxanne e-Gift Cards

Goods will not be dispatched until full payment is received.

If a payment reversal occurs after dispatch you must indemnify Roxanne Fashions for any associated losses.   

Ordering Online

All orders are subject to availability of stock.  If an item ordered is no longer available for whatever reason, you will be notified and may exchange the item for another item, or cancel the order.

We may in our  absolute discretion, refuse to accept any order from you.

Risk and Insurance

Risk in goods passes to you on dispatch.  You are responsible for insurance coverage from that point. 

You are liable for any loss, damage or injury to persons or to your property or the property of third parties, arising from the use or possession of the goods, except to the extent that such liability cannot be excluded under the Australian Consumer Law (“ACL”).

Delivery

We will arrange for the delivery of  goods in accordance with our Delivery Policy.   Unless stated explicitly otherwise, you will be responsible for costs associated with delivery, including postage, insurance and other charges. 

Any period or date for delivery of goods stated by Roxanne Fashions is an estimate only and not a contractual commitment.

We  will use its reasonable endeavours to meet any estimated dates for delivery of the goods but will not be liable for any loss or damage suffered by you or any third party for failure to meet any estimated date.

You are responsible for nominating the correct delivery address.  If a person is not present to receive the goods, the goods will be left at the nominated address or nominated Australia Post location for pick up.  A postage receipt or courier docket directing delivery to the address nominated by you or confirmation of delivery by Australia Post will be proof of delivery of the goods.

Once goods have been deemed delivered, we has no further responsibility for lost or stolen goods. 

Liability

To the extent permitted by law, Roxanne Fashions excludes all implied warranties except those which cannot be lawfully excluded. If you are a consumer, nothing in these Terms restricts your rights under the ACL. Roxanne Fashions' liability is limited, at its option, to the repair, replacement or refund of the goods. We are not liable for any indirect or consequential loss, including loss of business or profits, unless required by law.  If you on-supply the goods to a consumer, payment of any amount required under section 274 of the ACL is the absolute limit of Roxanne Fashions' liability to you howsoever arising under or in connection with the sale use of, storage or any other dealings with the goods by you or any third party.

Nothing in the Terms is to be interpreted as excluding, restricting or modifying or having the effect of excluding, restricting or modifying the application of any State or Federal legislation applicable to the sale of goods which cannot be so excluded, restricted or modified.

Acknowledgement

You acknowledge that:

• You have not relied on any representation or advice from Roxanne Fashions in selecting the goods or their use or application
•  • You are responsible for determining that goods are suitable for your intended purpose.

Cancellation

Roxanne Fashions reserves the right to cancel any order at any time.  If an order is cancelled you will be notified immediately by email or phone using the email address or phone number provided with the order.  In those circumstances the order amount will be refunded back to you using the original payment method where permitted. 

No purported cancellation or suspension of an order or any part of it by you is binding on Roxanne Fashions once the order has been accepted and payment confirmed.

Returns/Exchanges

Please refer to our Returns Policy. 

Force Majeure

Roxanne Fashions is not liable for any failure to perform due to events beyond its reasonable control including but not limited to industrial disputes, strikes, lockouts, accident, breakdown, pandemics, import or export restrictions, acts of God, acts or threats of terrorism, or acts of war. If such an event occurs Roxanne Fashions may cancel or delay delivery without liability.  .

Miscellaneous

The law of Victoria from time to time governs these Terms. .    

Roxanne Fashions' failure to enforce any of these Terms shall not be construed as a waiver of any of Roxanne Fashions’ rights.

If any Term is unenforceable, it shall be read down so as to be enforceable or, if it cannot be read down, the term shall be severed from the Terms without affecting the enforceability of the remaining terms.

A notice must be in writing and handed personally email or prepaid mail to the last known address of the addressee. Notices sent by pre-paid post are deemed to be received upon posting. Notices sent by facsimile or email are deemed received on confirmation of successful transmission.

Roxanne Fashions is bound by the Privacy Act 1988 and takes steps to ensure that all personal information obtained in connection with You will be appropriately collected, stored, used, disclosed and transferred in accordance with the Australian Privacy Principles. For further information, see Roxanne Fashions' Privacy Policy.

 Last Updated August 2025